Maison Zyba Jewelry Guarantee

At Maison Zyba, we pride ourselves on offering you quality, durable, and carefully crafted jewelry. Your satisfaction is our priority, which is why all our jewelry comes with a 6-month warranty from the date of purchase.

What does the warranty cover?

Our guarantee covers:

  • Manufacturing defects (defective clasps, fragile welds, abnormal finishes).

  • Breakage due to normal use of the jewelry.

  • Anomalies noted upon receipt of your order (damaged or non-compliant jewelry).

What does the warranty not cover?

Our guarantee does not apply in the following cases:

  • Normal wear and tear over time (scratches, tarnishing).

  • Damage caused by misuse or lack of maintenance (impact, exposure to water, chemicals or perfume).

  • Loss or theft.

What to do if there is a problem with your jewelry?

If you notice a defect or problem covered by our warranty, contact us at contact@maisonzyba.com specifying:

  • Your order number

  • A description of the problem

  • Photos of the jewelry in question

    Our team will respond to you within 48 working hours with a suitable solution: repair, exchange or credit note.